1. What is the production process?
A: Production process including raw material cutting, rough turning, machining processing(layout for drilling, tooth processing), finish turning, grinding, accessories cleaning, assembling, stoving, oil coating, testing, package.
2. How to control the quality of the products?
A: High precision equipment, advanced in-house engineer team, strictly inspection as well as TPI like SGS, DNV, BV, ABS, etc.
3: How long is your delivery time?
A: Generally speaking, it is 3-5 days if the goods are in stock. 15-25 days if the goods are not in stock.
4: Do you provide samples ? is it free or not?
A: Yes, we could offer a sample free of charge but we need a basement cost.
5: What are your terms of payment?
A: 30% prepaid and balance before shipment.
For big order, we accept L/C at sight.
6. What is your MOQ?
A: For standard type and OEM, MOQ is 1 pc.
7. What is the transportation?
A: DHL, UPS, TNT, FedEx. by sea or by air
8. Can you design special packaging?
A: Yes. Except for regular packing, we can make special packing and label for the customer.
9. What's your payment method?
A: We can accept PayPal/ West Union/Alibaba order by credit card/ Bank transfer Etc.
10. Can you provide an OEM service?
A: Yes, we provide OEM service, packing and other requirements.
Customer service
sales@slewing-bearing.com
